Privacy Policy

Legal Entity: Trainity Private Limited
Effective Date: 1 January 2026
Last Updated: 1 January 2026

Trainity.fit (“Trainity”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you use our website, mobile app, and services (together, the “Services”).

By using Trainity.fit, you agree to the practices described in this Privacy Policy.

This policy applies to:

• Students/Athletes using Trainity via a school, academy, or parent/guardian
   
• Parents/Guardians
   
• Coaches/PE Teachers
   
• School/Admin users
   
• Website visitors
   

We may collect:

• Account details: name, email, phone number (if provided), password (stored in encrypted/hashed form)
   
• Role and institution details: student/teacher/admin role, school/academy name, class/grade or cohort (if applicable)
   
• Training and assessment data: lesson/session completion, scores, test results, coach feedback, performance/progression records within the app
   
• Communications: messages you send to us, support requests, feedback, and responses to surveys (if any)
   
• Uploads (if enabled): documents or media you upload as part of training or administration
   

We do not collect payment/card details because Trainity does not take payments directly on Trainity.fit.

When you use our Services, we may collect:

• Device and usage data: device type, operating system, app version, browser type, language, and usage activity (pages/screens viewed, clicks, time spent)
   
• Log data: IP address, date/time of access, error/crash logs, and diagnostic data
   
• Approximate location: We may infer approximate location from IP address for security and troubleshooting (we do not collect GPS location).
   

If your school/academy provides access, we may receive:

• Enrollment/roster information needed to create and manage accounts (e.g., student name, grade/class, institution ID)
   
• Teacher assignments and class/cohort mappings
   

We use personal data to:

• Provide, operate, and maintain the Services (accounts, logins, lesson delivery, assessments)
   
• Track progress and generate reports for students, teachers/coaches, and institution administrators
   
• Provide support, respond to queries, and communicate service-related updates
   
• Improve the Services (bug fixes, performance, reliability, user experience)
   
• Protect against fraud, misuse, and unauthorized access, and keep the platform secure
   
• Comply with legal obligations
   

We do not sell personal information.

Trainity may be used by school-age students. We expect access for minors to be provided:

• Through a school/academy that has the appropriate permissions and authorisations, and/or
   
• With parent/guardian consent, where required.
   

We collect only the data reasonably necessary to deliver training, assessments, and reporting.
If you believe a minor has provided personal data without appropriate permission, contact us at info@trainity.fit and we will take appropriate action.

We share information only when necessary:

• Student participation, progress, and assessment reports
   
• Limited account/profile details needed for roster management and reporting
   

We may use trusted vendors for:

• Cloud hosting and storage
   
• Analytics and performance monitoring
   
• Email delivery (service messages and support)
   

These vendors are required to protect data and process it only on our instructions.

We may disclose personal data if required to:

• Comply with applicable law, legal process, or government requests
   
• Protect the rights, safety, and security of users, Trainity, or the public
   
• Investigate and prevent fraud or platform abuse
   

If Trainity is involved in a merger, acquisition, restructuring, or asset sale, personal data may be transferred as part of that transaction, subject to this Privacy Policy.

We keep personal data only for as long as needed to:

• Provide the Services and maintain accounts
   
• Support institutional reporting and academic/sports continuity (where applicable)
   
• Meet legal, security, and audit requirements
   

When no longer needed, we delete or anonymise data, unless continued retention is required by law.

Trainity.fit may use cookies and similar technologies to:

• Keep you signed in and maintain sessions
   
• Remember preferences
   
• Measure website performance and understand usage to improve the platform
   

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

Depending on your location and applicable laws, you may request to:

• Access your personal data
   
• Correct inaccurate or outdated data
   
• Delete your personal data (subject to legal/institutional requirements)
   
• Object to or restrict certain processing
   
• Withdraw consent where processing is based on consent
   

To make a request, email info@trainity.fit.

Institution-managed accounts: If your account is created through a school/academy, certain requests may need to be routed through the institution administrator for verification and compliance.

We use reasonable safeguards to protect personal data, including:

• Secure access controls and authentication
   
• Encryption in transit (HTTPS)
   
• Monitoring and controls to help prevent unauthorized access
   

No method of transmission or storage is completely secure. Please use strong passwords and do not share your login credentials.

Your information may be stored or processed outside your state or country depending on our hosting and service providers. Where required, we use appropriate safeguards to protect your information.

Our Services may include links to third-party websites or tools. Their privacy practices are governed by their own policies, and Trainity is not responsible for those practices.

We may update this Privacy Policy from time to time. We will post updates on Trainity.fit and revise the “Last Updated” date. If we make material changes, we may provide additional notice where appropriate.

For privacy questions or requests, contact:

Trainity Private Limited
Email: info@trainity.fit
Address: M19, Medley, Good Earth Malahar, Kengeri, Bangalore, Karnataka 560074, India

Trainity